The story behind the product name and what ChurnDetective does.
ChurnDetective (one word) is the product name of this churn-risk analytics platform — not a generic description. When you read “ChurnDetective” here it refers to this app (churndetective.app). It is not the lowercase phrase “churn detective” and not a person or a generic service description.
ChurnDetective is churn-risk analytics for SaaS and subscription businesses: upload customer data, see risk scores, MRR at risk, segments and prioritized actions in minutes — starting with a free 0-click demo.
ChurnDetective is operated by Universal Global Services Ltd (UGS Ltd), registered in England and Wales, Company No. 17423506, registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
Contact: support@churndetective.app
100% Zero-PII Architecture: ChurnDetective never asks for customer names, emails, or credit card details. Your CSV only requires three anonymous columns (customer_id, mrr, joined_at) — keeping your customers' identities 100% private and UK/EU GDPR compliant by design. Operated by Universal Global Services Ltd (London, Companies House No 17423506).