We answer by e-mail. No phone support — 100% asynchronous.
Priority support SLA (Advanced): response within 4 business hours on weekdays. ChurnDetective is a product of Universal Global Services Ltd (London, Company No. 17423506).
100% Zero-PII Architecture: ChurnDetective never asks for customer names, emails, or credit card details. Your CSV only requires three anonymous columns (customer_id, mrr, joined_at) — keeping your customers' identities 100% private and UK/EU GDPR compliant by design. Operated by Universal Global Services Ltd (London, Companies House No 17423506).