Public summary of the Data Processing Agreement (DPA) for ChurnDetective customers.
ChurnDetective processes customer-uploaded datasets (CSV/JSON with three anonymous columns: customer_id, mrr, joined_at) solely to deliver churn-risk analytics. The Data Processing Agreement defines roles under UK/EU GDPR, processing purposes, security measures, sub-processors, breach notification and deletion/return of data.
The full DPA text is part of our legal pages: read the full Data Processing Agreement · related: Privacy Policy · Cookie Policy.
100% Zero-PII Architecture: ChurnDetective never asks for customer names, emails, or credit card details. Your CSV only requires three anonymous columns (customer_id, mrr, joined_at) — keeping your customers' identities 100% private and UK/EU GDPR compliant by design. Operated by Universal Global Services Ltd (London, Companies House No 17423506).
Controller/processor questions: privacy@churndetective.app. This page is a plain-language summary, not legal advice.